Help center

Forwarding, calendar, and emergencies for AppointmentJump.

Call forwarding

In your carrier app, forward unanswered or after-hours calls to your AppointmentJump number. Keep your public number — do not port it. After forwarding, call your public line from another phone to prove it works.

Google Calendar

Connect a dedicated "AI Bookings" calendar when possible. If calendar shows unhealthy, reconnect from Hours or onboarding. Bookings are written to Google Calendar as the source of truth.

Emergencies

AppointmentJump is not 911 and not life-safety dispatch. For gas, carbon monoxide, fire, or medical danger, callers should dial 911. On-call SMS is best-effort — keep contacts current and watch your phone.

Recording disclosure

Your greeting should tell callers the call may be recorded. Two-party consent states may require clear notice — keep the default disclosure line enabled.

Pause the AI

Use Pause AI in Settings (kill switch). To stop AI on your public line entirely, also turn off carrier forwarding.

Still stuck? Email support@example.com. Back to dashboard